Privacy policy

Symposium Technologies EMContact Privacy Policy

Your privacy is important, so Symposium Technologies has created the following Privacy Policy to let You know what information We collect when You visit our Website, why We collect it and how it is used.


In order to access the information contained on the EMContact website (the "Website") or make use of the EMContact services provided by STI (the "Service" or "Services"), You must first read this agreement entitled Symposium Technologies EMContact Pivacy Policy (the "Agreement") and accept it. You may not avail Yourself of the The Website or Services if You do not accept this Agreement and the Terms of Service therein. You accept the terms of the Agreement by using the Website. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY AND YOU USE THIS WEBSITE ANYWAY, THEN YOU ARE BE DEEMED TO HAVE ACCEPTED THIS PRIVACY POLICY.

By using this Website, you consent to the data practices described in this statement. We may periodically make changes to this Privacy Policy that we will include on this page. When we do, we will also revise the "last update" date of this Privacy Policy. Your continued use of the EMContact Website or Services after such posting will constitute acceptance by You of such amendment. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

What Information Is Collected?

"Personally identifiable information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. When you use the Website or Services STI may collect from you the following personally identifiable information: first and last name, city, state/province and zip code/postal code, email address, birthday and phone number. STI also automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the page you request. You can choose not to provide us with certain information, but then you might not be able to take advantage of many of our features.

STI may keep a cached copy of the content you serve, transmit, upload or otherwise deliver to us as a part of your use of the Website or Services for an indeterminate amount of time, including media files and XML files. To assist in development, we may keep copies of HTTP requests and responses in your notification log, available only to you. If your web server does not specify that we can cache your content, we will not keep a cached copy of any text or audio data transmitted through our service during calls, but we may still maintain copies in your notification log. If data privacy is a concern, make sure your server does not allow us to cache such content, and contact us so that we may turn off other application logging around requests to and responses from your application. We may keep call log, notification log, billing/ payment, and other log data for at least six months from the date of entry.

How Is Such Information Used?

STI uses the personally identifiable and other collected information in a manner that is consistent with this Privacy Policy. If you provide personally identifiable information for a certain reason, we may use the personally identifiable information in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the personally identifiable information you provide to answer your question or resolve your problem. Also, if you provide personally identifiable information in order to obtain access to the STI Website or Services, we will use such information to provide you with access to such Website or Services, and to monitor your use of such Website or Services. Your personally identifiable information may be used to provide you with new product information and support Services offered on the Website, to notify you of technical updates or changes in policy, to improve the content and functionality of the STI Website and Services, to help us better understand our users, or to deliver other Services.

Is The Information Shared or Disclosed?

STI is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your personally identifiable information with certain third parties without further notice to you, as set forth below:


In the event that you have volunteered personally identifiable information, you may correct or amend that information by editing your account profile or email us at

The Security of Your Information

We will take reasonable precautions to protect personally identifiable information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.


EMContact and other STI Services are not intended for or directed to persons under the age of 13. Any person who provides their information to STI represents to us that they are 13 years of age or older.


Cookies are small text files stored by your browser in your computer when you visit our website. Cookies permit us to recognize users and avoid repetitive requests for the same information. Most browsers will accept cookies until you change your browser settings to refuse them. This privacy statement covers the use of cookies by STI and does not cover the use of cookies by any other third party.

Links to Other Sites

This website may contain links to other sites that are not owned or controlled by us. Please be aware that STI is not responsible for the privacy policies of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies only to information collected by this website.

Your Consent To This Privacy Policy

By using the EMContact Website or EMContact Service, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this website which it is your responsibility to review. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personally identifiable information we collect. Your continued use of this Website or STIs Services constitutes your agreement to this Privacy Policy and any updates.

Legal Disclaimer

This Website and the EMContact Service operate "AS-IS" and "AS-AVAILABLE," without liability of any kind. STI is not responsible for events beyond our direct control.

Contacting STI

If you believe that STI has not adhered to this Privacy Policy, please contact us by email at or by postal mail at Symposium Technologies Inc., 1 Yonge Street, Toronto Ontario, M5E 1W7 and we will use commercially reasonable efforts to remedy the problem.